1. Who processes your data

The IT Ops Assessment service is owned and operated by Zhivko Lefterov (freelancer, Bulgaria). You can contact us at: z@zlefterov.com  ·  zlefterov.com

2. What data we collect

• Assessment question answers (no personal identification required)
• Optional report personalisation data: company name, address, country, email
• Technical data: IP address, browser, date/time (standard server logs)

3. Why we collect this data

• To generate your personalised PDF report
• To deliver the report to your email (if provided)
• To improve the quality of the service

4. How we store your data

Data is stored on secure servers within the EU. Assessment sessions and associated data are automatically deleted after 12 months from creation date.

5. Third party sharing

We do not sell or share your data with third parties for marketing purposes. Data may be processed by our technical providers (hosting, email) solely for service delivery.

6. Your rights

Under GDPR you have the right to request access, correction, or deletion of your data. To exercise your rights, email us at z@zlefterov.com with your assessment session ID (from the URL).

7. Cookies

We use a single functional cookie to remember your language preference. This cookie does not track activity and does not require consent under GDPR.

8. Contact

If you have questions about this policy, contact us: z@zlefterov.com